Pre-Intermediate Business Writing: Worksheet 2: An Enquiry and ... - Free Printable

Here is the solution to the worksheet, with clear explanations:

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Question 1: Who is this event for? Where and when is it? Do you have similar events for your industry?

Answer:

- Who is this event for?
→ The event is for energy industry professionals from over 100 countries worldwide.

- Where and when is it?
→ It is at the San Paolo International Conference and Exhibition Centre, from 17–19 February.

- Do you have similar events for your industry?
→ *(This is a personal reflection question — you can answer based on your own experience.)*
Example: *Yes, in my industry (e.g., technology or healthcare), we have annual trade shows like CES or HIMSS where professionals gather to network and showcase products.*

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Question 2: Read the emails. Match the sentences (a–d) with the emails. Write 1, 2, 3 or 4.

*(Note: Only two emails are shown — Email 1 and Email 2. So we’ll match using only these.)*

#### Sentences:

> a. The writer wants information about an event.
→ This matches Email 1.
Frank Rosling writes: *“I am writing to enquire about the electricity convention... Could you please send details for exhibitors?”*
➡️ He is asking for information → Match: 1

> b. The writer accepts the offer.
→ Neither email shows someone accepting an offer.
*(This might be intended for a third or fourth email not shown. Since only 2 emails are visible, we cannot match this one accurately. But based on context, it doesn’t apply here.)*

> c. The writer gives the other person good news.
→ Email 2 starts with “Thank you for your enquiry” but then says “Unfortunately, all the stands... are now booked.” So it’s bad news.
No good news is given → Not applicable here.

> d. The writer gives bad news, but offers the other person something.
→ This matches Email 2.
Ariadna Natera says: *“Unfortunately, all the stands... are now booked.”* → Bad news
But she adds: *“However, we have a waiting list... please fill in the attached form...”* → Offers something (waiting list option)
➡️ Match: 2

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✔ Final Matching Answers:

- a → 1
- b → [Not applicable / Missing email]
- c → [Not applicable / Missing email]
- d → 2

*(If you must choose only from 1 and 2 as options, then only a and d can be matched. If the worksheet expects 4 answers, there may be 2 more emails not shown in the image.)*

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💡 Teacher Tip:

In real business writing, emails often follow this structure:
- Enquiry (Email 1): Polite request for information.
- Reply (Email 2): Acknowledge, deliver bad/good news, offer alternative if possible.

This helps maintain professional relationships even when you can’t fulfill a request.

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Let me know if you’d like help writing a reply to Email 2 (e.g., filling out the waiting list form) or drafting a similar enquiry email!