- The document outlines the "Seven C's of Effective Communication," which are principles for crafting clear and purposeful messages.
- The seven principles listed are: Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, and Correctness.
- For Completeness, the text explains that it ensures desired results without extra messages, builds goodwill, and can prevent lawsuits by including all necessary information (Who, What, When, Where, Why, How). It advises answering both stated and implied questions and offering extra details when helpful.
- For Conciseness, the text defines it as conveying the message in the fewest possible words without losing other qualities. Strategies include eliminating wordy expressions (e.g., “at this time” → “now”), including only relevant material, avoiding unnecessary repetition (using pronouns or initials), omitting unnecessary expressions (e.g., “please advise that” → “your statement has been received”), omitting redundant words like “which” and “that,” and eliminating unnecessary prepositional phrases (e.g., “the issue of most relevance is” → “the most relevant issue is”).
Parent Tip: Review the logic above to help your child master the concept of effective communication worksheet.