Definition and components of interpersonal effectiveness, including communication styles and types of effectiveness.
Slide titled "What is Interpersonal Effectiveness?" with bullet points defining it as ways of dealing with others to meet needs healthily, including respecting oneself and others, listening and communicating effectively, dealing with difficult people, repairing relationships, and being able to say no. It also lists communication styles (passive, aggressive, assertive) and three types of effectiveness: objective, relationship, and self-respect.