Free. Exclusive. Just for you.
Four unique services that make learning easier, faster, and smarter - only on our website.

Worksheet for practicing making appointments through conversation and role-play activities.

A worksheet titled "Making an Appointment" with sections for warm-up, conversation practice, and pair work, featuring dialogue between Pam and Bob, a calendar, and instructions for students.

A worksheet titled "Making an Appointment" with sections for warm-up, conversation practice, and pair work, featuring dialogue between Pam and Bob, a calendar, and instructions for students.

JPG 317×450 44.3 KB Free · Personal Use
Quality Assured by Worksheets Library Team
Reviewed for educational accuracy and age-appropriateness
ID: #287790
Show Answer Key & Explanations Step-by-step solution for: Elementary to Pre-Intermediate Business English ESL EFL ESOL ...
It looks like you've uploaded a worksheet titled "Making an Appointment" from a language learning resource (likely for English as a Second Language). The task involves practicing conversation skills, specifically making and confirming appointments. Let's go through the exercises step by step and solve them, then explain the solution.

---

📘 Overview of the Worksheet



This worksheet is divided into three main parts:

1. Warm Up – A partner activity to discuss your own routine.
2. Conversation – A dialogue between Pam and Bob at ABC Interpretation Services, with blanks to fill in.
3. Pair Work – Using Peter’s diary and instructions to schedule appointments.

We’ll solve each part.

---

## Part 1: Warm Up – "What is your next appointment?"

> Task: Work with a partner. Discuss what your next appointment is.

Explanation:
This is a speaking exercise. There are no answers to write — it's meant to be discussed verbally. Example:
- "My next appointment is with my doctor on Thursday."
- "I have a meeting with my boss at 3 PM."

👉 *No written answer needed here — just practice speaking.*

---

## Part 2: Conversation – Fill in the blanks

Dialogue:



> Pam: Hello. Pam Robertson.
> Bob: Oh hello, Pam. Is Bob here?
> Pam: Hello Bob. How can I help you?
> Bob: I'm ... [1] ... for a new advertising budget meeting.
> Pam: Let me see. Sorry, I'm ... [2] ... on Tuesday.
> Bob: OK. How about Wednesday at two?
> Pam: Yes, I'm meeting a customer in the morning, but the afternoon is ... [3] ...
> Bob: So ... [4] ... on Wednesday, then. Good.
> Pam: Good. Bye.

🔍 Step-by-step analysis:



Let’s look at the context and grammar clues.

#### [1]: “I'm ___ for a new advertising budget meeting.”
- This is a purpose — Bob wants to set up a meeting.
- Common phrase: "I'm calling about..." or "I'm here to..."
- But since he's on the phone, likely: "I'm calling about..."

Answer: calling about

#### [2]: “Sorry, I'm ___ on Tuesday.”
- He says he's busy — so we need a word meaning not available.
- “I’m free” = available → not correct.
- “I’m busy” = not available → correct.

Answer: busy

#### [3]: “...but the afternoon is ___”
- Afternoon is free — so available / free
- “Free” is common in business contexts.

Answer: free

#### [4]: “So ___ on Wednesday, then.”
- This is a confirmation.
- “Let’s make it” or “we can do it” or “let’s fix it” — but most natural is:
- “So we’ll meet” or “so it’s fixed

But looking at the structure: “So ___ on Wednesday, then.”

The most natural phrase is: “So let’s fix it” or “So that’s settled” — but best fit is:

➡️ “So we’ll meet” or “So it’s arranged”

Wait — actually, this is a common expression: “So it’s on Wednesday, then.” But that doesn’t fit the blank.

Alternatively: “So we’ll do it” — but better is:

👉 “So let’s set it” — not quite.

Wait — perhaps: “So let’s make it”?

But the blank is after “So”, and before “on Wednesday”.

Best fit: “So we’ll meet” — but that’s not grammatically complete.

Actually, standard phrasing: “So let’s fix it” — but again, not matching.

Wait — look at the sentence:
“So ___ on Wednesday, then.”

→ This is a confirmation. Common phrases:
- “So it’s confirmed.”
- “So that’s agreed.”
- “So we’re meeting.”

But the most natural and common one in spoken English is:
👉 “So we’ll meet”

But the blank is only one word? No — the instruction says “fill in the spaces,” and there are four blanks. So likely each blank is one word.

Let’s recheck:

[1] I'm ___ for a new advertising budget meeting.
→ “I'm calling about…” — yes, “calling” fits.

[2] I'm ___ on Tuesday. → “busy” — correct.

[3] the afternoon is ___ → “free” — correct.

[4] So ___ on Wednesday, then.
→ What one word could go here?

Possibility: “set” — “So set on Wednesday, then.” → sounds awkward.

Better: “fix” — “So fix on Wednesday” — no.

Wait — maybe: “OK” — “So OK on Wednesday, then.” → informal.

But more likely: “we’ll meet” — but that’s two words.

Wait — perhaps the blank is for a verb form.

Another possibility: “arranged” — “So arranged on Wednesday, then.” → not natural.

Wait — look at the structure: “So ___ on Wednesday, then.”
Common expressions:
- “So let’s do it on Wednesday, then.”
- “So it’s on Wednesday, then.”

But the blank is a single word.

Hmm.

Wait — perhaps it's “we’ll” — but that’s not a standalone word.

Alternatively, the blank might be “it’s” — “So it’s on Wednesday, then.” → that makes sense!

But “it’s” is two letters, but one word.

Yes — “So it’s on Wednesday, then.” → perfect.

But is that what they want?

Let’s check the original:

> Bob: So ... [4] ... on Wednesday, then.

If [4] is “it’s”, then: “So it’s on Wednesday, then.” → correct.

But “it’s” is a contraction — acceptable.

Alternative: “that’s” — “So that’s on Wednesday, then.” → also possible.

But “it’s” is more natural when referring to the appointment.

But wait — earlier, Bob said: “How about Wednesday at two?”

Pam replied: “Yes, I'm meeting a customer in the morning, but the afternoon is free.”

So Bob confirms: “So it’s on Wednesday, then.” — yes, that works.

But is “it’s” the missing word?

Let’s test:

- “So it’s on Wednesday, then.” → YES.

But the blank is in the middle: “So ___ on Wednesday, then.”

So if the blank is “it’s”, then it fits.

But is there another possibility?

What if it’s “we’ll”? “So we’ll on Wednesday, then.” → invalid.

No.

Perhaps the blank is “let’s”? “So let’s on Wednesday, then.” → no.

Only logical one-word option is “it’s”.

But wait — maybe it's “fixed”? “So fixed on Wednesday, then.” → awkward.

Or “confirmed” — same issue.

So likely, the intended answer is “it’s”.

But let’s double-check.

Wait — perhaps the blank is not a word, but a phrase? But the instruction says “fill in the spaces” — and there are four blanks.

Looking back at the original text:

> Bob: So ... [4] ... on Wednesday, then.

And the previous sentences suggest agreement.

But in real speech, people say: “So we’ll meet on Wednesday, then.” — but that would require two words.

Alternatively, maybe the blank is “we'll meet” — but that’s two words.

Wait — perhaps the blank is for “we’ll meet” — but the worksheet has one space.

Alternatively, maybe the blank is “OK” — “So OK on Wednesday, then.” — possible.

But “OK” is not a verb.

Wait — perhaps it’s “booked”? “So booked on Wednesday, then.” — not natural.

After checking common usage, the most natural and grammatically correct one-word filler is “it’s”.

Answer: it’s

But let’s reconsider: maybe the blank is “we’ll” — but that doesn’t work.

Alternatively, the intended answer might be “we’ll” + “meet” — but that’s two words.

Wait — perhaps the blank is “meet” — “So meet on Wednesday, then.” — no, that’s imperative, awkward.

Best choice: “it’s”

But let’s look at similar dialogues.

In ESL materials, a common pattern is:

> “So it’s on Wednesday, then.” → accepted.

Therefore:

Final Answers for Part 2:



1. calling
2. busy
3. free
4. it’s

---

## Part 3: Pair Work – Read Peter’s diary and follow instructions

Instructions:



> Use Peter’s diary and the instructions on the right.

Peter’s diary shows:

- Mon: 4 — 9:00 am: Meeting
- Tue: 5 — 9:00 pm: Dinner with Jane
- Wed: 6 — 10:00 am: Tennis & Lunch
- Thu: 7 — 8:00 pm: In Berlin
- Fri: 8 — 11:00 am: Meeting with Martha / Office
- Sat: 9 — 11:00 am: Golf with Tom and Mary
- Sun: 10 — Free

Now, the instructions on the right:

> - Your partner has the missing information.
> - Say the person’s name and ask questions. Fill in the table.
> - Your partner will also ask questions. Answer them using the Present Continuous.

But the table is not visible in the image — but based on typical worksheets, it’s likely a table with:

| Person | Time | Activity |
|--------|------|----------|
| | | |

And students must ask questions like:
- “Is Peter free on Friday?”
- “When is Peter’s meeting with Martha?”
- etc.

Then use Present Continuous to confirm availability.

For example:

> Student A: Is Peter free on Saturday?
> Student B: No, he’s playing golf with Tom and Mary.

Or:

> Student A: Is Peter free on Sunday?
> Student B: Yes, he’s not doing anything.

How to complete this:



1. Look at Peter’s diary.
2. Ask your partner about other people’s schedules (e.g., “When is John’s meeting?”) — but since only Peter’s diary is shown, likely the partner has a different diary.
3. Use Present Continuous to describe what Peter is doing.

Example Dialogue:



> A: Is Peter free on Monday?
> B: No, he’s having a meeting at 9:00 am.
>
> A: What about Tuesday?
> B: He’s having dinner with Jane at 9:00 pm.
>
> A: Is he free on Sunday?
> B: Yes, he’s not doing anything.

Then fill in the table with:
- Person: Peter
- Time: 9:00 am
- Activity: Having a meeting

And so on.

---

## Summary of Solutions

Part 2: Conversation



Fill in the blanks:

1. calling
2. busy
3. free
4. it’s

Part 3: Pair Work



- Use Peter’s diary to determine his availability.
- Ask and answer questions using Present Continuous tense.
- Fill in a table with details of Peter’s schedule.

Example entries:
- Monday 9:00 am: Having a meeting
- Tuesday 9:00 pm: Having dinner with Jane
- Wednesday 10:00 am: Playing tennis and having lunch
- Thursday 8:00 pm: In Berlin
- Friday 11:00 am: Meeting with Martha
- Saturday 11:00 am: Playing golf with Tom and Mary
- Sunday: Free

---

## 📝 Final Notes

- This worksheet teaches making appointments, using present continuous for future plans, and asking/answering about schedules.
- It emphasizes real-life communication and practicing polite requests and confirmations.

Let me know if you’d like a printable version or a role-play script!
Parent Tip: Review the logic above to help your child master the concept of esl conversation worksheet.
Print Download

How to use

Click Print to open a print-ready version directly in your browser, or use Download to save the file to your device. The ⭐ Answer button generates an AI answer key instantly - useful for teachers who need a quick reference. Need a different version? Our AI Worksheet Generator lets you create a custom worksheet on any topic in seconds.

(view all esl conversation worksheet)

Basic Conversation worksheet | Live Worksheets
ESL Conversation Worksheets for Adults engaging | English TPT
CONVERSATION: SUPERMARKET - English ESL Worksheets for distance ...
Conversation EFL ESL Search Worksheet Results
ESL Conversation Activity: Unfinished Dialogues (Advanced) -
Elementary to Pre-Intermediate Business English ESL EFL ESOL ...
Telephone conversations worksheet - Free ESL printable worksheets ...
Has Anyone Heard from Chris: ESL Conversation Practice Worksheet ...
Clothing Conversation - ESL worksheet by scramer
FREE! - ESL Conversation Questions Activity Sheet - ESL - Twinkl